Carbon 1 Pro
Ride EVOLUTION: Beyond Limits
Lightweight Is the Way
50% lighter than comparable models, the Carbon 1 Pro is designed for effortless transportation. Easily hang it on a wall or mount it on a car rack for hassle-free carrying, making it the perfect companion for city commuting and urban adventures.
Design Story
The Carbon 1 Pro is the masterpiece of Mr. Heller, building on the legacy of the Carbon 1 with optimized structure and enhanced performance. Designed for zipping around town and keeping you in great shape, it’s a blend of innovation and style.
Read the Blog
Carbon 1 Pro’s Concept Designer
Former BMW Designer
Race-Grade Carbon Fiber Frame
Crafted with precision, the frame is made from five types of high-performance carbon fiber, the same material used in aerospace engineering. Utilizing advanced autoclave technology and hand-painted finishes, this lightweight design balances strength and flexibility, ensuring stability, comfort, and smoother, more responsive acceleration.
It Doesn’t Have to Choose—It Has Everything
More Power
Equipped with Shimano 10-speed gears and adaptive power, the Carbon 1 Pro delivers 35% more torque than its predecessor, ensuring a powerful and dynamic ride.
Top Speed: 25 MPH
More Range
With a torque sensor and intelligent algorithm, the Carbon 1 Pro optimizes acceleration, saves energy, and extends its range by 30%, making every ride more efficient.
More Roads to Conquer
Featuring wide tires designed for both gravel and off-road terrains, the Carbon 1 Pro ensures comfort and versatility on any surface, giving you the freedom to explore without limits.
Field trip
Off road
City ride
Trail ride
More Capable
Extremely versatile, the Carbon 1 Pro supports racks, wider tires, and even front suspension, offering exceptional DIY possibilities for customization.
More Comfortable
Achieve an ergonomic endurance position for all-day riding. Easily adjust the seatpost and stem to suit your comfort and riding style.
More Smooth
The torque sensor and intelligent algorithm adapt to your pedaling style, delivering the best acceleration and balance for a seamless riding experience.
More Accessible
The bottom-mounted battery ensures convenient, hassle-free access, while its design prevents water issues on rainy days, adding to its practicality.
Smart Evolution: Unleashing Intelligent Charm
Movement Alarm
Once locked, the onboard alarm monitors movements and alerts you to any unauthorized activity, ensuring your bike stays secure.
GPS Tracking and Geofence
With a constant 4G connection, GPS tracking keeps you informed of your e-bike’s location, even in the unfortunate event of theft.
Fingerprint Unlock
Say goodbye to keys—unlock your bike effortlessly with fingerprint technology for added convenience and security.
Navigation Without a Cellphone
The bright screen displays navigation clearly, even in daylight, eliminating the need for an unsightly phone holder.
Track Your Route
The Smart App tracks your journey and health metrics, allowing you to share your thrilling moments with friends and family.
Bluetooth Music
Built-in Bluetooth speakers let you enjoy your favorite tunes while riding, without the need for an external speaker.
Your All-in-One Health Coach
Your rides and daily activities provide personalized insights. Our AI companion offers tailored recommendations exclusively for you—no more generic advice.
The Carbon 1 Pro is more than just an e-bike—it’s a revolution in lightweight design, cutting-edge technology, and intelligent features, redefining what’s possible in urban mobility. Whether you’re commuting, exploring, or conquering new terrains, the Carbon 1 Pro is your ultimate partner for every adventure.
NOTICE: All In-Stock orders ship out from our warehouses within 1-3 Business Days
ORDER CONFIRMATION: As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT:
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days after order has been shipped out.Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@wattwheelz.com. Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should contact us IMMEDIATELY. If your item(s) do arrived damaged, please contact us immediately within 48 Hours of delivery and send photos to support@wattwheelz.com We will process an insurance claim on your behalf and happily work with you to resolve the issue or replace your order.
CANCELLATIONS & REFUNDS:
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened. Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.
Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance.Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc). Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.Returns must be accompanied with an RMA number.
Please contact us in order to have one generated. Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours. As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
Receipt of Products & Damages: An adult must be present to sign for and inspect the goods upon delivery. It is crucial to check for any damage that may have occurred during shipping. If your package arrives damaged, contact us immediately. We will file a claim with the carrier, and they will arrange for the damaged item to be retrieved. The item must remain in its original box and packaging for the return process. Once the damaged product is collected, we will coordinate with our suppliers to ship you a replacement.
For damage claims, please reach out to us at support@wattwheelz.com or call (302)-414-9758.
Manufacturing Defects: If you discover a manufacturing defect, we will replace the item at no extra cost to you.
Cancellations: Orders can generally be canceled without penalty if they haven't shipped yet. We typically ship orders within 24-72 business hours, plus the 1-3 day handling time. To cancel an order, please contact us immediately to avoid return shipping fees. Orders canceled after shipment will be processed as a return under our 30-day return policy, which may include return shipping fees and a 15% restocking fee.
To cancel an order, please contact us at support@wattwheelz.com or call (302)-414-9758.
Upon Delivery:
Verify Package Contents: Ensure that the number of pallets or pieces listed on the delivery receipt matches what you receive. If any items are missing, note this on the delivery receipt (e.g., "Received 3 out of 4 pieces") and contact us immediately at (302)-414-9758. We will help you locate the missing items or arrange for replacements.
Inspect for Damage: Look for visible damage such as crushed corners, holes, or broken pallets, which may indicate internal damage. If you notice any issues, take photos and send them to support@wattwheelz.com within 48 hours.
Concealed Damage: If you discover damage after accepting the shipment, send photos to support@wattwheelz.com within 48 hours or call (302)-414-9758. We will guide you through the process of handling damaged deliveries.
Here are the top 8 reasons to buy from WattWheelz
100% Safe and Secure Online Shopping - Know that every transaction that takes place on our website is 100% secure.
Customer Service Is Our Top Priority - Plain and simple, we are here for YOU, the customer. Our goal is to deliver the WOW factor in service. We strive for excellence in customer service and are driven to provide value at all times. You can expect communication from us immediately after your order is placed, and also when your product ships. To this day, every order still receives an email from our owner personally thanking you for letting us earn your business.
Lowest prices - We negotiate the best prices with our manufacturers to bring you the lowest cost golf gear you will find anywhere. We are so confident in our prices that we provide a price match guarantee to all our customers.
Free Shipping - Like many of our customers we don't really care much for paying for shipping. So we provide FREE SHIPPING on ALL ORDERS UNDER $1000 for all our products to the lower 48 states.
No Hassle Returns - At WattWheelz , we know that things happen, that's why we're happy to offer our customers our 30-Day No Hassle Returns/Exchange Policy. If a customer needs to return an item for ANY reason, they're able to do so within 30-days, just pay for return shipping. Restocking fees may apply. It's as simple as that.
Quality - We understand what it can be like to purchase online without actually seeing and touching the product itself. So we want you to know that all the manufacturers on this site are hand chosen by our owners to ensure you receive a quality product. All items are inspected (twice) before leaving the warehouse so we know that you’ll be happy with the product that arrives at your door.
Authorized Dealers - WattWheelz is an authorized dealer for every brand that we carry. You can rest easy knowing you will receive the full manufacturer's warranty with every purchase.
Fully Insured Shipments - Every shipment that leaves our warehouses is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.
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If you are able to find an item that you're looking for at a local store/online retail that includes all shipping and fees. All you have to do is present to us the current ad or show us a photo, phone display or app, and we’ll match their price, guaranteed. Our price match policy only applies to the brands we carry on our website. Does not include installation labor; and closeout, discontinued, clearance, refurbished, used or damaged items. This cannot be combined with other discounts.
Our 100% Price Match Guarantee has the following Restrictions:
-Promotions such as rebates and buy one, get one free offers are not eligible
-We cannot price match items that are out of stock. The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
-The competitor must be an Authorized Retailer of the item you have purchased
-The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges.
-Price Matches do not apply for exchange orders.
Give us a Call at 302-414-9758 or email us at Support@wattwheelz.com with the Price Match Information.
