+(302) 414-9758
CUSTOMER SUPPORT
Certified Partners
Every shipment that leaves our warehouses is fully covered in case of a lost item or damage and comes with full manufacturers warranty.
No Hassle Returns
Customer can return an item within 30 days of purchase. Just pay for return shipping. Please note that restocking fees may apply and some vendors have a no return policy on accessories.
Lightweight, easy to ride, and sleek—Carbon Fusion GT embodies these qualities. With premium Carbon Fiber and Urtopia’s design, it continues the legacy chosen by hundreds of thousands of Urtopians.
Extended range of 120 miles with a dual-drive 1500W peak motor. Fusion GT will give you a thrilling sensor of speed and power.
Urtopia Fusion offers four dynamic drive modes catering to your every whim, empowering you to conquer any road challenge. Whether cruising through the city or braving a polar vortex, find your perfect mode and dominate every adventure.
Designed by the legendary Hartmut Esslinger, the Fusion embodies his philosophy of blending form and emotion. With safety, versatility, and user-friendliness all converge to elevate the riding experience, the Fusion sets the tone for a new era of e-bike innovation.
The carbon fiber contributes to the unique curved design and smooth finish, offering lightweight yet sturdy construction. Resilient to impact and corrosion, the carbon frame ensures durability and long-lasting performance for all your riding needs.
Confidently embark on long-distance journeys with Fusion’s extensive range up to 120 Miles (Dual Battery) and dependable hydraulic disc brakes for superior all-weather control during extended rides.
With fat tires, you can conquer all terrains. The 60mm travel air suspension fork and TEKTRO hydraulic disc brakes with power cut-off ensures comfort on any terrain, providing a powerful and smooth adventure for your ride.
The Fusion GT features a lightweight T1000 carbon fiber frame, engineered for optimal rigidity and strength. The deep step-through design ensures easy access and a comfortable ride for all ages and abilities.
Featuring an innovative dual battery system with a 900 Wh battery for up to 120 miles. This distinctive setup delivers outstanding range and flexibility, redefining long-distance riding.
Dual motor provides up to 1500W peak power and features customizable assist settings, allowing you to adjust power levels for different terrains. This integration ensures a highly personalized riding experience.
The ergonomic geometry provides an upright riding position to reduce long ride strain. With adjustable handlebar (up to 30 mm) and a 60 mm front suspension fork, riders experience enhanced comfort and smoother rides over various terrains.
The SmartBar features built-in 4G connectivity and a GPS module, offering advanced theft tracking and real-time navigation. This technology offers confident navigation and enhanced security, keeping the bike protected and traceable.
The MIK rear rack supports up to 60 lbs, allowing easy attachment and secure transport of various cargo. This versatile system enhances practicality, making it ideal for daily commutes and extended trips.
The Fusion GT features a SHIMANO 8-speed transmission and a 4-level electric assist system, enhanced by a precise torque sensor. This integration ensures smooth acceleration across all gears.
Kenda tires (29x2.05)offers excellent comfort and low rolling resistance for a smooth ride on city and trekking surfaces. With puncture protection layer guarding against flats and reflective stripes ensuring high visibility, these wide tires offer durability, safety, and comfort.
The deep step-through frame ensures easy access and a comfortable riding experience. With an adjustable stemand suspension fork, Fusion offers an upright riding position and smooth handling.
The removable battery is cleverly concealed within the downtube of the bike, blending seamlessly with theframe color design. You can’t even tell its an ebike at first sight.
Adjustable handlebars and seat post ensure a comfortable riding position for both sport and leisure. Versatile accessory mounting points maximize carrying capacity. Load up and ride into adventure!
Tune assist modes to prioritize powerful support for tackling tough hills or opt for energy-saving settings to extend your range on longer rides. Adapt your ride to suit any journey, ensuring you get the most out of every trip.
Safety is at the core of Fusion, with reflective strips enhancing night visibility and projection lights doubling as turn indicators. Plus, our battery comes with UL 2271 certification for added security.
Receive alerts for unauthorized movement, easily locate where you parked, and track its movements with GPS tracking.
Input your destination into the Urtopia App, and the smartbar will display clear navigation instructions accompanied by audio cues.
Sync your rides with Apple Health and Strava integration to track, analyze, and share your cycling activities for fitness progress and community engagement.
The multi-screen data display ensures simplicity and visual clarity, while also catering to observation for various data indicators.
Sync your phone with the speaker, transforming your ride into a melodic journey with your favorite tunes.
Free Shipping on Orders Over $99
At WattWheelz, we offer free shipping on all orders over $99. Once your order is shipped, it typically arrives within 2-7 business days Monday-Friday. Please note that there is a 1-3 day handling time before shipments leave our warehouse. Smaller items are shipped via UPS or FedEx, while larger items and bulk orders are sent through freight services, which require a more detailed delivery process.
Freight Shipping Details:
Pre-Delivery Checklist: While most shipments arrive without issue, we recommend inspecting your packages upon delivery. If you notice any damage, please email photos to support@wattwheelz.com within 48 hours to initiate a return or exchange.
Receipt of Products & Damages: An adult must be present to sign for and inspect the goods upon delivery. It is crucial to check for any damage that may have occurred during shipping. If your package arrives damaged, contact us immediately. We will file a claim with the carrier, and they will arrange for the damaged item to be retrieved. The item must remain in its original box and packaging for the return process. Once the damaged product is collected, we will coordinate with our suppliers to ship you a replacement.
For damage claims, please reach out to us at support@wattwheelz.com or call (302)-414-9758.
Manufacturing Defects: If you discover a manufacturing defect, we will replace the item at no extra cost to you.
Cancellations: Orders can generally be canceled without penalty if they haven't shipped yet. We typically ship orders within 24-72 business hours, plus the 1-3 day handling time. To cancel an order, please contact us immediately to avoid return shipping fees. Orders canceled after shipment will be processed as a return under our 30-day return policy, which may include return shipping fees and a 15% restocking fee.
To cancel an order, please contact us at support@wattwheelz.com or call (302)-414-9758.
Upon Delivery:
$9.99 Flat-Rate Shipping:
For orders under $99, we offer a flat shipping rate of $9.99. The shipping fee remains the same regardless of the size of your order as long as it is below the free shipping threshold.
At Watt Wheelz, we understand that the online marketplace can be overwhelming, and we are committed to standing out by offering exceptional service that earns and keeps your trust.
Here’s our 7-Point Commitment to providing you with the ultimate shopping experience at Watt Wheelz:
Price Match Guarantee: At Watt Wheelz, we take pride in offering competitive pricing. We consistently monitor the market to ensure our prices are among the best available. If you find a lower price on the same product from another authorized dealer, we promise to match it!
Free Shipping: Enjoy hassle-free shopping with our free shipping on all orders over $99. No hidden fees—just straightforward, cost-free delivery, making your purchase even more satisfying.
Exceptional Customer Service: Our dedicated team is here to ensure you have a top-tier shopping experience. Whether you're looking for product recommendations, need help resolving an issue, or seeking advice, we're always ready to assist you.
Safe and Secure Shopping: Your security is our top priority. Watt Wheelz employs the latest security technologies to ensure a safe and protected shopping environment, safeguarding your personal and financial information. Shop with confidence, knowing your data is secure.
Hassle-Free Returns: We understand that returns are sometimes necessary. That's why we offer a simple 30-day return policy, subject to a restocking fee, so you can shop with peace of mind.
Authorized Dealer: As an authorized dealer for every brand we carry, every product you purchase comes with full protection under the manufacturer's warranty. Your investments are well-protected with Watt Wheelz.
Insured Shipping: We take extra care to ensure your orders arrive in perfect condition. With insured shipping, you can trust that any damages or losses during transit will be promptly addressed.
Choose Watt Wheelz for a premium online shopping experience where your satisfaction and security are our top priorities. Explore our wide selection of outdoor products today!
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What's a Backorder?
If an order is placed on a product that is listed as back-ordered (or is advised due to no inventory), our protocol at Watt Wheelz is to charge the customer's credit card or PayPal account at the time the order is placed. This helps us maintain more control over any fulfillment delays. Our goal is to avoid:
This protocol is designed to avoid costly and frustrating issues like postponed shipments, cancellations, or fraudulent attempts to receive shipments. These problems often arise when incorrect or false payment information is submitted, either intentionally or unintentionally. By processing your payment at the time of order, we can minimize these risks and keep our prices lower for you, our valued customer. Thank you for your understanding and patience regarding any backorders you may place with us.
While Waiting...
If you've placed a backorder and did not intend to do so, you may take the following actions:
Please allow a minimum of five (5) business days for your credit card company to post the credit.
Unless we receive written confirmation from you via email about any of the above actions prior to shipment, we will assume you wish to keep your current order in place until the product becomes available. In this case, we will continue to work closely with the manufacturer to fulfill your order as quickly as possible and will provide you with shipping and tracking information once it's available.
Important Note: All estimated delivery times (ETAs) are subject to change. Watt Wheelz cannot control the timing of orders as we are solely an authorized dealer for the brands we carry and not the manufacturers themselves.
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