Certified Partners
Every shipment that leaves our warehouses is fully covered in case of a lost item or damage and comes with full manufacturers warranty.
No Hassle Returns
Customer can return an item within 30 days of purchase. Just pay for return shipping. Please note that restocking fees may apply and some vendors have a no return policy on accessories.
Built with Toray carbon fiber, renowned for its use in Formula 1 and by leading bicycle manufacturers, the Carbon 1 Step-thru ebike features an innovative low-step frame that not only elevates the bike’s sleek design but also ensures a smooth, reliable, and long-lasting ride.
Carbon fiber e-bikes are 50% lighter than aluminum ebikes, only 36 lbs. making it easier to handle and ride. Its reduced weight allows for quicker acceleration, easier uphill climbs, and smoother turns. Whether commuting through the city or exploring trails, the lightweight design ensures less fatigue and greater control. Enjoy!
Our step-thru ebike features a low-step frame, making getting on and off a breeze and offering unmatched ease for riders of all ages. The swept-back handlebar enhances the relaxed, upright riding position, reducing strain on the back and wrists. No stress, just smooth cruising!
The design of the Carbon 1 ST is inspired by miniature garden architecture. Its clean, flowing lines evoke a sense of tranquility and grace, exuding a calm yet approachable aura. Like a gentle breeze, it embodies effortless elegance, allowing riders to immerse themselves in a serene and comfortable state of mind while fully enjoying the pure joy of cycling.
The customized motor and torque sensor work together to maximize the e-bike’s power efficiency, providing an impressive 80-mile range on a single charge. Paired with the Shimano 8-speed drivetrain, it adapts seamlessly to various terrains and speeds, while conserving battery for extended rides.
Motor power can be customized across different assist levels via the Urtopia app. Adjust the output to suit your riding style, terrain, or energy needs, whether conserving power on easy rides or getting a boost on more challenging routes. Make every ride your own!
The Smartbar blends simplicity and functionality with an intuitive button layout and a clear LED display. Switch between screens to access more data, while its integrated 4G, GPS, Bluetooth, fingerprint recognizer, front light, and speaker modules enhance convenience and usability.
The torque sensor adjusts power based on your pedaling, enhancing your natural effort for a smoother ride. Whether you’re powering up hills or cruising through the city, the Carbon 1 ST provides responsive, effortless assistance to match your pace and extend your range.
Enjoy up to 80 miles on a single charge with the 36V portable battery that charges in just 2.5 hours. With UL-certification and waterproof design, it guarantees safety, durability, and extended ride in any weather.
The light, relaxed, upright cruiser frame with swept-back handlebars ensures maximum comfort for long rides. The 18.77-inch low step-through design makes getting on and off effortless, offering added convenience for all ride.
The 222mm wide saddle, designed with advanced vacuum molding technology, provides exceptional comfort and support. Its ergonomic shape helps prevent discomfort and fatigue, allowing for longer, more enjoyable rides. Enjoy comfort on every journey, no matter the distance.
The custom-designed motor, with a peak power of 750W, delivers impressive performance. Riders can adjust the power output for each assist level, tailoring the ride to personal riding style or terrain. Whether tackling steep inclines or cruising on flat roads, this motor ensures efficient power delivery.
The Carbon 1 ST is equipped with 160mm hydraulic disc brakes, delivering strong and reliable stopping power for both urban commutes and off-road adventures. These brakes provide consistent performance in all weather conditions, ensuring safety on every ride.
The Kenda 700 x 40C tires offer excellent traction and stability on a variety of surfaces. Their puncture-resistant design ensures fewer flats and greater durability. The max. 45C width option enhances comfort and control on gravel paths and light trails, making it ideal for both urban and off-road rides.
The Urtopia Smartbar combines 4G connectivity, GPS tracking, anti-theft alerts, and on-board navigation in one sleek package. Stay connected with real-time updates, follow turn-by-turn directions without your phone, and enjoy peace of mind with anti-theft security. Ride with a third eye!
Engineered for diverse riding conditions, the Carbon 1 ST offers a smooth ride with its shock-absorbing full carbon fiber frame. Kenda 700 x 40C (max. 45C) gravel tires allow for reliable traction on city streets, gravel paths, and light trails. For the urban explorer and trail adventurer, ready to tackle it all!
Equipped with a 15kg rear rack and a travel-specific front fork with luggage mounts, the Carbon 1 ST electric bike is ready for extended trips. Four additional mounting points on the frame offer versatile storage options, making it the ideal choice for long-haul cycling. Pack up and hit the road!
Free Shipping on Orders Over $99
At WattWheelz, we offer free shipping on all orders over $99. Once your order is shipped, it typically arrives within 2-7 business days Monday-Friday. Please note that there is a 1-3 day handling time before shipments leave our warehouse. Smaller items are shipped via UPS or FedEx, while larger items and bulk orders are sent through freight services, which require a more detailed delivery process.
Freight Shipping Details:
Pre-Delivery Checklist: While most shipments arrive without issue, we recommend inspecting your packages upon delivery. If you notice any damage, please email photos to support@wattwheelz.com within 48 hours to initiate a return or exchange.
Receipt of Products & Damages: An adult must be present to sign for and inspect the goods upon delivery. It is crucial to check for any damage that may have occurred during shipping. If your package arrives damaged, contact us immediately. We will file a claim with the carrier, and they will arrange for the damaged item to be retrieved. The item must remain in its original box and packaging for the return process. Once the damaged product is collected, we will coordinate with our suppliers to ship you a replacement.
For damage claims, please reach out to us at support@wattwheelz.com or call (302)-414-9758.
Manufacturing Defects: If you discover a manufacturing defect, we will replace the item at no extra cost to you.
Cancellations: Orders can generally be canceled without penalty if they haven't shipped yet. We typically ship orders within 24-72 business hours, plus the 1-3 day handling time. To cancel an order, please contact us immediately to avoid return shipping fees. Orders canceled after shipment will be processed as a return under our 30-day return policy, which may include return shipping fees and a 15% restocking fee.
To cancel an order, please contact us at support@wattwheelz.com or call (302)-414-9758.
Upon Delivery:
$9.99 Flat-Rate Shipping:
For orders under $99, we offer a flat shipping rate of $9.99. The shipping fee remains the same regardless of the size of your order as long as it is below the free shipping threshold.
At Watt Wheelz, we understand that the online marketplace can be overwhelming, and we are committed to standing out by offering exceptional service that earns and keeps your trust.
Here’s our 7-Point Commitment to providing you with the ultimate shopping experience at Watt Wheelz:
Price Match Guarantee: At Watt Wheelz, we take pride in offering competitive pricing. We consistently monitor the market to ensure our prices are among the best available. If you find a lower price on the same product from another authorized dealer, we promise to match it!
Free Shipping: Enjoy hassle-free shopping with our free shipping on all orders over $99. No hidden fees—just straightforward, cost-free delivery, making your purchase even more satisfying.
Exceptional Customer Service: Our dedicated team is here to ensure you have a top-tier shopping experience. Whether you're looking for product recommendations, need help resolving an issue, or seeking advice, we're always ready to assist you.
Safe and Secure Shopping: Your security is our top priority. Watt Wheelz employs the latest security technologies to ensure a safe and protected shopping environment, safeguarding your personal and financial information. Shop with confidence, knowing your data is secure.
Hassle-Free Returns: We understand that returns are sometimes necessary. That's why we offer a simple 30-day return policy, subject to a restocking fee, so you can shop with peace of mind.
Authorized Dealer: As an authorized dealer for every brand we carry, every product you purchase comes with full protection under the manufacturer's warranty. Your investments are well-protected with Watt Wheelz.
Insured Shipping: We take extra care to ensure your orders arrive in perfect condition. With insured shipping, you can trust that any damages or losses during transit will be promptly addressed.
Choose Watt Wheelz for a premium online shopping experience where your satisfaction and security are our top priorities. Explore our wide selection of outdoor products today!
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What's a Backorder?
If an order is placed on a product that is listed as back-ordered (or is advised due to no inventory), our protocol at Watt Wheelz is to charge the customer's credit card or PayPal account at the time the order is placed. This helps us maintain more control over any fulfillment delays. Our goal is to avoid:
This protocol is designed to avoid costly and frustrating issues like postponed shipments, cancellations, or fraudulent attempts to receive shipments. These problems often arise when incorrect or false payment information is submitted, either intentionally or unintentionally. By processing your payment at the time of order, we can minimize these risks and keep our prices lower for you, our valued customer. Thank you for your understanding and patience regarding any backorders you may place with us.
While Waiting...
If you've placed a backorder and did not intend to do so, you may take the following actions:
Please allow a minimum of five (5) business days for your credit card company to post the credit.
Unless we receive written confirmation from you via email about any of the above actions prior to shipment, we will assume you wish to keep your current order in place until the product becomes available. In this case, we will continue to work closely with the manufacturer to fulfill your order as quickly as possible and will provide you with shipping and tracking information once it's available.
Important Note: All estimated delivery times (ETAs) are subject to change. Watt Wheelz cannot control the timing of orders as we are solely an authorized dealer for the brands we carry and not the manufacturers themselves.
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