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Shop PromotionsExplore the key specifications, fit guidance, delivery information, warranty coverage and ownership details for this model. Need help choosing a configuration? Our specialists are here to help.
The Urtopia Carbon 1 Step-Thru brings the Carbon 1 platform's lightweight construction, long-range battery system, torque sensor, and connected Smartbar into a low-step frame designed for easier mounting and a more relaxed everyday riding experience.
Choose the Carbon 1 Step-Thru if you want the Carbon 1 platform's lightweight feel and connected technology with easier step-through access, an upright-friendly fit, and a removable battery for indoor charging.
Key technical details for this model are organized below for fast comparison and confident decision-making.
Performance and range can vary with rider weight, terrain, temperature, tire pressure, riding style and configuration.
We’ll move your order through fulfillment, assign the appropriate parcel or freight carrier, and provide tracking or delivery coordination as it becomes available.
Your order and selected configuration are prepared for fulfillment.
Parcel or freight service is selected based on product size and destination.
Tracking or delivery coordination is provided as soon as it becomes available.
Inspect the shipment promptly and document visible damage before discarding packaging.
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This product is covered by the warranty issued by Urtopia. Coverage length, eligible components, exclusions and claim requirements are governed by the manufacturer’s warranty terms.
WattWheelz can help you identify the appropriate support path and documentation for a warranty issue.
Return eligibility, condition requirements, fees and exclusions are governed by the current published refund policy. A compare-at price or displayed savings amount does not, by itself, determine return eligibility.
Included components, accessories, tools and documentation vary by manufacturer and configuration. The product description above lists the published package contents for this model.
Need help understanding what comes with your selected configuration? Our team can walk you through it.
Some electric rides require final assembly, adjustment or setup after delivery. Follow the manufacturer’s supplied instructions and safety guidance. Professional assembly may be appropriate when specified by the manufacturer or when you are not comfortable completing setup yourself.
Yes. The selected configuration is currently available to order. Shipping method and delivery coordination depend on the product and destination.
Affirm promotional messaging is shown when available, and eligible payment options are presented during checkout. Approval, rates, down payment and terms are determined by Affirm.
Free shipping applies to qualifying orders and destinations. The final shipping method and any applicable charge are shown or confirmed according to the published shipping policy.
Eligible returns are handled under the current WattWheelz refund policy, including its condition requirements and product-specific exclusions. View the refund policy.
Call (302) 414-9758 or email our team. A WattWheelz specialist can help with fit, specifications, compatibility, setup and delivery questions.
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I originally bought the Carbon 1 ST for myself, but my mom tried it and fell in love instantly. The step-through frame makes it easy for her to get on and off, and at only 36lbs she can lift it into her SUV by herself.
We now share it for weekend rides along the Santa Monica beach path. She says it’s the first time she’s felt confident riding a bike in 20 years. Best purchase we’ve made together.
I originally bought this for my wife’s commute, but she ended up loving it more than I expected. The lightweight frame makes it easy for her to carry it up the stairs, and the step thru design works perfectly even when she wears skirts. Now we take short weekend rides together along the beach. A small but meaningful upgrade to our routine.
I use my 1ST for everything, from commuting to grocery shopping. The step-thru frame makes it so easy to hop on and off, and the design always gets compliments. It’s practical yet so elegant. I’ve replaced half my car trips with it!
What great customer service. I love the Carbon 1 Step Through and each time I email support I get a helpful reply within a few hours. It makes me realize I not only got a great bike but also a good company.
I’ve been riding my Urtopia Carbon 1 Step-Thru for about two months now, and it has completely changed my daily routine. I use it for short commutes, grocery runs, and even casual rides with my husband. What I love most is how easy it is to get on and off the bike, no more struggling thanks to the step-thru frame. The lightweight carbon design also makes it manageable for me to carry up the steps to our porch. Urtopia’s team has been responsive whenever I had questions, which makes me feel very confident about my purchase.
I switched from a heavy folding e-bike to the Carbon 1 Step-Thru, and the difference is incredible. I’m in my mid-60s, and lifting my old bike into the car was a real struggle. The Carbon is so much lighter, and the step-thru design makes it effortless to get on and off. I’ve already done several weekend rides into the mountains, and it feels like I’ve gotten a piece of my freedom back.
I hauled the Carbon 1 Pro from Indiana to Florida and this picture is in the Biscayne National Park at the end of the Black Creek Trail near Miami,Florida The light weight makes it easy to ride and load onto the bike rack. The Carbon 1 Pro has over 3, 000 miles on it in the first 12 1/2 months, including an 83 mile venture around central Indiana this past Spring! This has been an awesome bike for someone who rode a standard hybrid bicycle over the previous 10 years!
I bought this thinking it would mostly be mine. After a few weeks, my dad started borrowing it for short rides. The step-through frame made a difference for him. Now we sort of share it without planning to.
I bought this to ride around our community and explore the parks with my daughter. It’s so lightweight that I can lift it onto our SUV rack myself. She sits on her little bike and tries to catch me, it’s become our favorite evening activity. Also got a ton of compliments from other parents. Best impulse buy of the year.
My husband and I take our 1ST Step-Thru bikes on weekend trips, and they’ve made exploring new trails effortless. The lightweight frame is easy to load onto our SUV, and the comfortable step-thru design means even my mom can hop on when she visits. It’s become part of our family routine.
The Step-Thru model is so easy to hop on and off, even with my daughter’s seat attached. Every Sunday we ride together to the park, and it’s become our favorite bonding time. Light, stable, and super stylish, love it!
I’ve been commuting on my Carbon 1 ST for three months now, and it’s been a total game changer. Light, smooth, and easy to lift into my apartment, exactly what I needed. The battery range is solid, and I love how it handles city traffic.
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