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CUSTOMER SUPPORT
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Every shipment that leaves our warehouses is fully covered in case of a lost item or damage and comes with full manufacturers warranty.
No Hassle Returns
Customer can return an item within 30 days of purchase. Just pay for return shipping. Please note that restocking fees may apply and some vendors have a no return policy on accessories.
⚡ Exceptional Power
Equipped with a 1000W BAFANG system and torque sensor, you’ll enjoy effortless rides with a punchy boost on any terrain.
🚴♂️ Superior Comfort
Aluminum alloy frame with full suspension, 140mm travel fork, and 190mm DNM shock absorb bumps, giving you a smooth ride every time.
🔋 Impressive Range
Long-lasting dual battery design offers up to 80 miles on one charge, letting you explore more without worrying about running out of power.
The core of the Specter’s power is the Bafang G510 (M620) system, which itself is the flagship of Bafang’s lineup. The G510 system holds a royal flush of specs: mid-drive, 1000W, torque sensor, 160 N.m torque, and both throttle and pedal assist. In layman’s terms, the system has great balance, power, utility, feels intuitive, and is used in high-powered cargo bikes, mountain bikes, and high-speed bikes alike.
The torque-sensing pedal assist from the motor is a standout feature for climbing hills. With a press of the feet, the electric system delivers power perfectly tailored to the pressure on the pedals. The predictability and immediacy of the torque sensor delivers the perfect amount of power in any condition. The match of intuition and technology make this an excellent system for rough and varied conditions, something that a cadence-based motor simply cannot do.
The DNM rear suspension sets the Eunorau SPECTER-S apart from the rest of the EUNORAU lineup, making it the ultimate e-bike. Take on any trail with maximum comfort and control.
Absorbing a lot of jarring bumps and shocks on rugged routes, EUNORAU's inverted 140mm travel fork helps maintain your energy, helping you focus on riding better and faster. (*The color of the front fork compression knob may vary from the product photo but maintains the same functionality.)
The removable battery system is a game changer that offers unmatched convenience when re-charging. With a simple twist of a key, you can take out the battery and charge it where ever you want to.
Combined with the powerhouse motor is a Sram NX 11 speed derailleur and an 11 to 42 tooth cassette. The Sram NX is at about the top of the enthusiast ladder when it comes to performance. The system interfaces perfectly with the motor, largely due to the shift detection that is combined with the motor.
The double-sided aluminum bash guard on this model helps protect the chain ring teeth from strikes, while also keeping the chain locked firmly into place. There is also a built in chain guide to reduce the chances of derailing.
2 Modes on each light: You can choose your favorite mode for riding - steady or flashing. Visible to motorists over 1500 feet away.
These brakes are sensitive, but provide efficient and ample force when braking. When riding in harsh conditions, they break swiftly and can be relied upon to ensure your safety.
The 860C display has bright numerics and is easy to read even in direct sunlight. With waterproof connectors, it displays battery life, speed and distance, and has push mode - a feature to use if pushing the bike uphill.
* EUNORAU has the right without notice to the consumer to substitute components of at least equal quality for advertised EUNORAU ebike components in the event of the unavailability of such advertised components
Take your riding experience to the next level with the Specter S—order now and feel the thrill of unmatched e-bike performance!
Free Shipping on Orders Over $99
At WattWheelz, we offer free shipping on all orders over $99. Once your order is shipped, it typically arrives within 2-7 business days Monday-Friday. Please note that there is a 1-3 day handling time before shipments leave our warehouse. Smaller items are shipped via UPS or FedEx, while larger items and bulk orders are sent through freight services, which require a more detailed delivery process.
Freight Shipping Details:
Pre-Delivery Checklist: While most shipments arrive without issue, we recommend inspecting your packages upon delivery. If you notice any damage, please email photos to support@wattwheelz.com within 48 hours to initiate a return or exchange.
Receipt of Products & Damages: An adult must be present to sign for and inspect the goods upon delivery. It is crucial to check for any damage that may have occurred during shipping. If your package arrives damaged, contact us immediately. We will file a claim with the carrier, and they will arrange for the damaged item to be retrieved. The item must remain in its original box and packaging for the return process. Once the damaged product is collected, we will coordinate with our suppliers to ship you a replacement.
For damage claims, please reach out to us at support@wattwheelz.com or call (302)-414-9758.
Manufacturing Defects: If you discover a manufacturing defect, we will replace the item at no extra cost to you.
Cancellations: Orders can generally be canceled without penalty if they haven't shipped yet. We typically ship orders within 24-72 business hours, plus the 1-3 day handling time. To cancel an order, please contact us immediately to avoid return shipping fees. Orders canceled after shipment will be processed as a return under our 30-day return policy, which may include return shipping fees and a 15% restocking fee.
To cancel an order, please contact us at support@wattwheelz.com or call (302)-414-9758.
Upon Delivery:
$9.99 Flat-Rate Shipping:
For orders under $99, we offer a flat shipping rate of $9.99. The shipping fee remains the same regardless of the size of your order as long as it is below the free shipping threshold.
At Watt Wheelz, we understand that the online marketplace can be overwhelming, and we are committed to standing out by offering exceptional service that earns and keeps your trust.
Here’s our 7-Point Commitment to providing you with the ultimate shopping experience at Watt Wheelz:
Price Match Guarantee: At Watt Wheelz, we take pride in offering competitive pricing. We consistently monitor the market to ensure our prices are among the best available. If you find a lower price on the same product from another authorized dealer, we promise to match it!
Free Shipping: Enjoy hassle-free shopping with our free shipping on all orders over $99. No hidden fees—just straightforward, cost-free delivery, making your purchase even more satisfying.
Exceptional Customer Service: Our dedicated team is here to ensure you have a top-tier shopping experience. Whether you're looking for product recommendations, need help resolving an issue, or seeking advice, we're always ready to assist you.
Safe and Secure Shopping: Your security is our top priority. Watt Wheelz employs the latest security technologies to ensure a safe and protected shopping environment, safeguarding your personal and financial information. Shop with confidence, knowing your data is secure.
Hassle-Free Returns: We understand that returns are sometimes necessary. That's why we offer a simple 30-day return policy, subject to a restocking fee, so you can shop with peace of mind.
Authorized Dealer: As an authorized dealer for every brand we carry, every product you purchase comes with full protection under the manufacturer's warranty. Your investments are well-protected with Watt Wheelz.
Insured Shipping: We take extra care to ensure your orders arrive in perfect condition. With insured shipping, you can trust that any damages or losses during transit will be promptly addressed.
Choose Watt Wheelz for a premium online shopping experience where your satisfaction and security are our top priorities. Explore our wide selection of outdoor products today!
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What's a Backorder?
If an order is placed on a product that is listed as back-ordered (or is advised due to no inventory), our protocol at Watt Wheelz is to charge the customer's credit card or PayPal account at the time the order is placed. This helps us maintain more control over any fulfillment delays. Our goal is to avoid:
This protocol is designed to avoid costly and frustrating issues like postponed shipments, cancellations, or fraudulent attempts to receive shipments. These problems often arise when incorrect or false payment information is submitted, either intentionally or unintentionally. By processing your payment at the time of order, we can minimize these risks and keep our prices lower for you, our valued customer. Thank you for your understanding and patience regarding any backorders you may place with us.
While Waiting...
If you've placed a backorder and did not intend to do so, you may take the following actions:
Please allow a minimum of five (5) business days for your credit card company to post the credit.
Unless we receive written confirmation from you via email about any of the above actions prior to shipment, we will assume you wish to keep your current order in place until the product becomes available. In this case, we will continue to work closely with the manufacturer to fulfill your order as quickly as possible and will provide you with shipping and tracking information once it's available.
Important Note: All estimated delivery times (ETAs) are subject to change. Watt Wheelz cannot control the timing of orders as we are solely an authorized dealer for the brands we carry and not the manufacturers themselves.
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