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CUSTOMER SUPPORT
Certified Partners
Every shipment that leaves our warehouses is fully covered in case of a lost item or damage and comes with full manufacturers warranty.
No Hassle Returns
Customer can return an item within 30 days of purchase. Just pay for return shipping. Please note that restocking fees may apply and some vendors have a no return policy on accessories.
Effortlessly power through your city travels and errands with the innovative 20" City Tire Model G30-CARGO E-Bike built for convenience and strength.
🚴 Powerful system and Smart Battery
Enjoy smooth, steady rides with a 48V/500W geared hub system and dual lithium-ion batteries that deliver up to 65 miles of range.
🛒 Impressive Cargo Capacity
Haul up to 440 lbs with ease using a sturdy frame and optional front and rear baskets, perfect for daily shopping or transporting goods.
🔆 Comfort and Control
Ride in comfort with adjustable handlebars, a Velo comfort saddle, and clear LCD display, plus LED headlights for safer journeys day or night.
The G30-Cargo is a super functional long-tail cargo style bike. It can easily hold 2 passengers, go up steep hills, or be loaded up with food deliveries, parcels and more. There is an option for a basket kit and a second battery for longer journeys.
These technical features make the EUNORAU G30-CARGO the best in its class.
There is a main removable battery (48V 14Ah or 20Ah capacity) and the option of a second battery which gives you the chance to go further.
The suspension fork effectively absorbs most of the jarring bumps and shocks, especially on complicated and rugged routes, reducing your tiredness and allowing you to ride comfortably.
The G30-Cargo can handle a maximum load of 440 lbs. Its unbeatable price makes it stand out from other cargo e-bikes in the same class. Moreover, the optional basket kit provides extra storage capacity.
Featuring a Shimano Altus derailleur with a 7-speed cassette and Shimano SIS Index thumb shifter up front. Speed can be easily adjusted with the pedal-assist system.
A double-sided plastic chain guide helps protect the chain ring teeth from strikes, while also keeping the chain locked firmly into place.
Featuring a 500W rear hub system that can get you to a top speed of 25 mph out of the box, which can be reached using the half-grip twist throttle or the cadence sensing pedal assist.
Light your path with the front light powered by the bike's battery. The headlight is bright enough to be your only source of light for a ride at night.
The LCD screen displays key information such as battery life, riding speed, mileage, pedal assist level, etc. which is easy to read with a glance.
Great riding memories should include a comfortable saddle. This must-have makes long trips more enjoyable and less tiring.
Upgrade your city ride—make daily errands easier and more enjoyable with the G30-CARGO E-Bike. Don’t wait, get moving now!
Free Shipping on Orders Over $99
At WattWheelz, we offer free shipping on all orders over $99. Once your order is shipped, it typically arrives within 2-7 business days Monday-Friday. Please note that there is a 1-3 day handling time before shipments leave our warehouse. Smaller items are shipped via UPS or FedEx, while larger items and bulk orders are sent through freight services, which require a more detailed delivery process.
Freight Shipping Details:
Pre-Delivery Checklist: While most shipments arrive without issue, we recommend inspecting your packages upon delivery. If you notice any damage, please email photos to support@wattwheelz.com within 48 hours to initiate a return or exchange.
Receipt of Products & Damages: An adult must be present to sign for and inspect the goods upon delivery. It is crucial to check for any damage that may have occurred during shipping. If your package arrives damaged, contact us immediately. We will file a claim with the carrier, and they will arrange for the damaged item to be retrieved. The item must remain in its original box and packaging for the return process. Once the damaged product is collected, we will coordinate with our suppliers to ship you a replacement.
For damage claims, please reach out to us at support@wattwheelz.com or call (302)-414-9758.
Manufacturing Defects: If you discover a manufacturing defect, we will replace the item at no extra cost to you.
Cancellations: Orders can generally be canceled without penalty if they haven't shipped yet. We typically ship orders within 24-72 business hours, plus the 1-3 day handling time. To cancel an order, please contact us immediately to avoid return shipping fees. Orders canceled after shipment will be processed as a return under our 30-day return policy, which may include return shipping fees and a 15% restocking fee.
To cancel an order, please contact us at support@wattwheelz.com or call (302)-414-9758.
Upon Delivery:
$9.99 Flat-Rate Shipping:
For orders under $99, we offer a flat shipping rate of $9.99. The shipping fee remains the same regardless of the size of your order as long as it is below the free shipping threshold.
At Watt Wheelz, we understand that the online marketplace can be overwhelming, and we are committed to standing out by offering exceptional service that earns and keeps your trust.
Here’s our 7-Point Commitment to providing you with the ultimate shopping experience at Watt Wheelz:
Price Match Guarantee: At Watt Wheelz, we take pride in offering competitive pricing. We consistently monitor the market to ensure our prices are among the best available. If you find a lower price on the same product from another authorized dealer, we promise to match it!
Free Shipping: Enjoy hassle-free shopping with our free shipping on all orders over $99. No hidden fees—just straightforward, cost-free delivery, making your purchase even more satisfying.
Exceptional Customer Service: Our dedicated team is here to ensure you have a top-tier shopping experience. Whether you're looking for product recommendations, need help resolving an issue, or seeking advice, we're always ready to assist you.
Safe and Secure Shopping: Your security is our top priority. Watt Wheelz employs the latest security technologies to ensure a safe and protected shopping environment, safeguarding your personal and financial information. Shop with confidence, knowing your data is secure.
Hassle-Free Returns: We understand that returns are sometimes necessary. That's why we offer a simple 30-day return policy, subject to a restocking fee, so you can shop with peace of mind.
Authorized Dealer: As an authorized dealer for every brand we carry, every product you purchase comes with full protection under the manufacturer's warranty. Your investments are well-protected with Watt Wheelz.
Insured Shipping: We take extra care to ensure your orders arrive in perfect condition. With insured shipping, you can trust that any damages or losses during transit will be promptly addressed.
Choose Watt Wheelz for a premium online shopping experience where your satisfaction and security are our top priorities. Explore our wide selection of outdoor products today!
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What's a Backorder?
If an order is placed on a product that is listed as back-ordered (or is advised due to no inventory), our protocol at Watt Wheelz is to charge the customer's credit card or PayPal account at the time the order is placed. This helps us maintain more control over any fulfillment delays. Our goal is to avoid:
This protocol is designed to avoid costly and frustrating issues like postponed shipments, cancellations, or fraudulent attempts to receive shipments. These problems often arise when incorrect or false payment information is submitted, either intentionally or unintentionally. By processing your payment at the time of order, we can minimize these risks and keep our prices lower for you, our valued customer. Thank you for your understanding and patience regarding any backorders you may place with us.
While Waiting...
If you've placed a backorder and did not intend to do so, you may take the following actions:
Please allow a minimum of five (5) business days for your credit card company to post the credit.
Unless we receive written confirmation from you via email about any of the above actions prior to shipment, we will assume you wish to keep your current order in place until the product becomes available. In this case, we will continue to work closely with the manufacturer to fulfill your order as quickly as possible and will provide you with shipping and tracking information once it's available.
Important Note: All estimated delivery times (ETAs) are subject to change. Watt Wheelz cannot control the timing of orders as we are solely an authorized dealer for the brands we carry and not the manufacturers themselves.
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