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CUSTOMER SUPPORT
Certified Partners
Every shipment that leaves our warehouses is fully covered in case of a lost item or damage and comes with full manufacturers warranty.
No Hassle Returns
Customer can return an item within 30 days of purchase. Just pay for return shipping. Please note that restocking fees may apply and some vendors have a no return policy on accessories.
ENVO STAX is designed for a crowd looking for a sporty ride. A crowd looking for the lightest bike possible that can easily be carried around in condo staircases, public transits and more; yet looks and behave like a regular bike in order to whip around the city.
ENVO stax is an electric bicycle that is designed to provide a natural and familiar riding experience akin to a traditional bicycle, it is designed for a crowd looking for a sporty ride. A crowd looking for the lightest bike possible that can easily be carried around in condo staircases, public transits and more; yet looks and behave like a regular bike in order to whip around the city. ENVO Stax puts aesthetic and pleasure first, yet does not sacrifice on motor performance and our beloved torque emulation software. Furthermore, it uses a battery that is UL 2271 certified, offers incredible reliability and has a large 461Wh capacity. The battery being inside the seatpost, it made it much easier to disguise this eBike has a regular bike.
The geometry has been optimized to offer a sporty position and maximize power output from the rider. The rigid fork brings agile steering and increased road feel compared to our ebikes with suspension fork. The frame has also been designed around 40mm wide tires, which have little rolling resistance, but enough traction and puncture resistance. All this makes it a perfect bike to use on any road.
The ENVO Stax is an electric bicycle that offers premium features and specifications, yet is priced affordably, making it accessible to a wider range of riders. Despite its affordable price point, the ENVO Stax boasts a high-quality build, advanced components, and exceptional performance. It provides riders with a comfortable, efficient, and enjoyable riding experience that rivals that of much more expensive e-bikes.
Stax is designed to stylish and streamlined, all the welds are smoothened, headlight is directly integrated in the bike frame, and all the cables are hidden and routed internally. In addition to that you can connect Stax to your smartphone and use many features such as display navigation, bike diagnosis, and recording a ride.
Stax uses UL 2271 certified battery which makes it one of the most safe bikes on the market. We use premium components, including LG/Panasonic Li-ion cells, Shimano Transmission, and Hydraulic Brakes, to optimize performance and longevity. Our bikes are subject to rigorous Quality Assurance and Quality Control processes ensure a defect-free product.
The ENVO Stax is the lightest bike in its category, boasting a cutting-edge design and premium materials. Our engineers optimized every aspect of the bike, creating an unparalleled ride that's fast, responsive, and efficient.
The ENVO Stax electric bike is capable of generating a whopping 500W of power, which is twice the output of an Olympic cyclist. This allows the rider to accelerate faster, tackle steeper hills, and travel longer distances with less effort.
Discover the best in electric micromobility with ENVO, a Canadian company specializing in locally designed products providing you with convenience, affordability, and sustainability for all your needs.
Stax offers a user-friendly smart display that can be connected to your phone through an app. This display enables you to record your rides, use your phone as a display, diagnose any issues with the bike, and navigate with ease. With these features, Stax ensures that you have a seamless and enjoyable cycling experience. Additionally, the app offers bike diagnosis feature which provides real-time updates on any issues with the bike, allowing you to take corrective action before any damage occurs.
Top of the line hydraulic disk brakes equipped with electric cut-off sensors provide more safety to the bike as well as the rider.
Hydro-formed Alloy 6061 TIG welded
Aluminum Rigid Fork, tapered from 1-1/8"to 1-1/2",with internal cable routing
UL 2271 Certified, 36V12.8A
Brushless 36V/ rear motor
Shimano Hydraulic Disk brakes BR-MT200,with 180mm Rotr
Charger 36V/2A
SHIMANO Altus SL-M315 - 8Speed
700C Kenda,K192
Your next ride awaits—upgrade to the Stax and transform every journey into a true adventure!
Free Shipping on Orders Over $99
At WattWheelz, we offer free shipping on all orders over $99. Once your order is shipped, it typically arrives within 2-7 business days Monday-Friday. Please note that there is a 1-3 day handling time before shipments leave our warehouse. Smaller items are shipped via UPS or FedEx, while larger items and bulk orders are sent through freight services, which require a more detailed delivery process.
Freight Shipping Details:
Pre-Delivery Checklist: While most shipments arrive without issue, we recommend inspecting your packages upon delivery. If you notice any damage, please email photos to support@wattwheelz.com within 48 hours to initiate a return or exchange.
Receipt of Products & Damages: An adult must be present to sign for and inspect the goods upon delivery. It is crucial to check for any damage that may have occurred during shipping. If your package arrives damaged, contact us immediately. We will file a claim with the carrier, and they will arrange for the damaged item to be retrieved. The item must remain in its original box and packaging for the return process. Once the damaged product is collected, we will coordinate with our suppliers to ship you a replacement.
For damage claims, please reach out to us at support@wattwheelz.com or call (302)-414-9758.
Manufacturing Defects: If you discover a manufacturing defect, we will replace the item at no extra cost to you.
Cancellations: Orders can generally be canceled without penalty if they haven't shipped yet. We typically ship orders within 24-72 business hours, plus the 1-3 day handling time. To cancel an order, please contact us immediately to avoid return shipping fees. Orders canceled after shipment will be processed as a return under our 30-day return policy, which may include return shipping fees and a 15% restocking fee.
To cancel an order, please contact us at support@wattwheelz.com or call (302)-414-9758.
Upon Delivery:
$9.99 Flat-Rate Shipping:
For orders under $99, we offer a flat shipping rate of $9.99. The shipping fee remains the same regardless of the size of your order as long as it is below the free shipping threshold.
At Watt Wheelz, we understand that the online marketplace can be overwhelming, and we are committed to standing out by offering exceptional service that earns and keeps your trust.
Here’s our 7-Point Commitment to providing you with the ultimate shopping experience at Watt Wheelz:
Price Match Guarantee: At Watt Wheelz, we take pride in offering competitive pricing. We consistently monitor the market to ensure our prices are among the best available. If you find a lower price on the same product from another authorized dealer, we promise to match it!
Free Shipping: Enjoy hassle-free shopping with our free shipping on all orders over $99. No hidden fees—just straightforward, cost-free delivery, making your purchase even more satisfying.
Exceptional Customer Service: Our dedicated team is here to ensure you have a top-tier shopping experience. Whether you're looking for product recommendations, need help resolving an issue, or seeking advice, we're always ready to assist you.
Safe and Secure Shopping: Your security is our top priority. Watt Wheelz employs the latest security technologies to ensure a safe and protected shopping environment, safeguarding your personal and financial information. Shop with confidence, knowing your data is secure.
Hassle-Free Returns: We understand that returns are sometimes necessary. That's why we offer a simple 30-day return policy, subject to a restocking fee, so you can shop with peace of mind.
Authorized Dealer: As an authorized dealer for every brand we carry, every product you purchase comes with full protection under the manufacturer's warranty. Your investments are well-protected with Watt Wheelz.
Insured Shipping: We take extra care to ensure your orders arrive in perfect condition. With insured shipping, you can trust that any damages or losses during transit will be promptly addressed.
Choose Watt Wheelz for a premium online shopping experience where your satisfaction and security are our top priorities. Explore our wide selection of outdoor products today!
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What's a Backorder?
If an order is placed on a product that is listed as back-ordered (or is advised due to no inventory), our protocol at Watt Wheelz is to charge the customer's credit card or PayPal account at the time the order is placed. This helps us maintain more control over any fulfillment delays. Our goal is to avoid:
This protocol is designed to avoid costly and frustrating issues like postponed shipments, cancellations, or fraudulent attempts to receive shipments. These problems often arise when incorrect or false payment information is submitted, either intentionally or unintentionally. By processing your payment at the time of order, we can minimize these risks and keep our prices lower for you, our valued customer. Thank you for your understanding and patience regarding any backorders you may place with us.
While Waiting...
If you've placed a backorder and did not intend to do so, you may take the following actions:
Please allow a minimum of five (5) business days for your credit card company to post the credit.
Unless we receive written confirmation from you via email about any of the above actions prior to shipment, we will assume you wish to keep your current order in place until the product becomes available. In this case, we will continue to work closely with the manufacturer to fulfill your order as quickly as possible and will provide you with shipping and tracking information once it's available.
Important Note: All estimated delivery times (ETAs) are subject to change. Watt Wheelz cannot control the timing of orders as we are solely an authorized dealer for the brands we carry and not the manufacturers themselves.
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